The servicing system was “never meant to handle high volatility moments; it was built to handle servicing on a normal cycle,” says Scott Buchanan, executive director of Student Loan Servicer Alliance, a nonprofit trade association representing student loan servicers. Buchanan urges borrowers to contact their servicers today for guidance.
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August 05, 2020 at 11:44PM
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Student loan borrowers: Don’t wait on Congress for more relief - Cleveland 19 News
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